How to Renew IPTV Without Rebuilding the TV

An IPTV renew extends the account you already use. It is not a second purchase and it should not make you rebuild the TV. The playlist, the favourites, and the player stay. The expiry date moves forward by the term you pay for.

The failure mode is simple. The username is in an old email, the game starts, the line dies, and someone buys a brand new subscription in a hurry. You then have two logins and the TV is still on the old one. This page is how you avoid that.

The day before

1. 

   Step 1

   Step 1

   Open the player and note the username, or find the WhatsApp thread where we first sent it.

2. 

   Step 2

   Step 2

   Decide the next term: 1 month, 3 months, 6 months, 1 year, 2 years, or lifetime. If you need a second screen, say how many connections.

3. 

   Step 3

   Message us on the renew page or WhatsApp

   Message us on the renew page or WhatsApp. Include the username and the term. The message should say renew, so we do not open a new account.

4. 

   Step 4

   Pay the way we confirm in the chat

   Pay the way we confirm in the chat. Do not send card numbers in the thread.

5. 

   Step 5

   Leave the app alone

   Leave the app alone. You do not delete the playlist.

6. 

   Step 6

   The next time you open live TV, the expiry should show the new date

   The next time you open live TV, the expiry should show the new date. If the player caches the old date, force-close it once.

Changing the term or the screens

You can move from a month to a year at renewal. You can also add connections. Tell us in the same message. A second connection is a second screen at the same time, priced on the pricing page, not a second app.

If you only watch one TV, stay on 1 connection. Paying for five because a website made it sound safer does not make one television sharper. It only matters when two people press play together.

If you already expired

Message us anyway, with the old username. In most cases we extend that account rather than start clean. If the account is too old to recover, we will say so and send a new login. Then you update the three fields in the player. Favourites may need to be set again. That is the only time a renew feels like a new install.

Set a reminder a day before the next expiry if you care about a specific game. We do not charge you automatically. Nothing renews unless you ask.

Keep the original order message. It has the username, and it is the fastest way to prove which account is yours if you message from a new phone. A renew from a stranger’s number, with no username, has to wait while we match an email. That delay is avoidable. The term you pick on renewal can be longer than the one you started with. A lot of households do a month, then a year, once the player is no longer new. The home page yearly tab is where 1 year, 2 years, and lifetime sit. The pricing page is where you add screens.